OnboardingEmerging Pattern
Define activation as meaningful engagement, not just signup completion
Measure activation by actions that predict retention.
When to use
When defining success metrics for onboarding
Don't do this
Celebrating signup numbers without tracking actions
1 Founder Who Did This
1
Notionby Cristina Cordova
Defined Notion activation as inviting teammates rather than just signup; at Stripe defined as processing three payments
Result:Focus shifted to engagement metrics that predicted retention
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