37signals
Making project management, email, and team communication software since 1999
TL;DR: Making project management, email, and team communication software since 1999.
Key Metrics
Milestones
Pricing
Timeline
1999
Jason Fried, Carlos Segura, and Ernest Kim found 37signals as a web design consultancy in Chicago. Each puts in $10,000 seed money.
1999
Signal v. Noise blog starts, building an audience of web designers and developers
2000
Jason Fried works contract at Quokka Sports in SF, gets first taste of VC-funded culture and decides it's not sustainable
2001
Carlos Segura leaves the partnership amicably. Dot-com bust validates Fried's skepticism of VC model.
2002
Ernest Kim departs. Jason Fried runs 37signals solo for a period. Meets David Heinemeier Hansson through blog.
2003
Work begins on Basecamp to solve 37signals' own project management chaos. DHH joins as programmer, working part-time from Denmark.
2003
Basecamp treated as internal client, allocated 20% of team's time alongside paying web design projects
2004-02
Basecamp launches publicly on February 5, 2004 (same day as Facebook). Free tier (1 project) plus paid tiers at $19, $39, $59/month. One of the first SaaS freemium models.
2004-03
Hits $5,000/month revenue goal in approximately 6 weeks, far ahead of the 1-year target
2004-07
Ruby on Rails extracted from Basecamp codebase and released as open source by DHH. Becomes one of the most influential web frameworks.
2005-01
Ta-da List launches as free standalone to-do list web app
2005
Basecamp revenue exceeds web design consulting revenue. 37signals stops doing client work and goes all-in on software products.
2005-10
Writeboard launches as simple web-based collaborative writing tool
2006-02
Campfire launches: business-oriented real-time group chat
2006-02
'Getting Real' book published: first book codifying 37signals' product development philosophy
2006-07
Jeff Bezos acquires minority no-control stake via Bezos Expeditions for estimated $10M. Money goes to founders as personal liquidity, not to fund operations.
2006-11
Basecamp reaches 1 million accounts (free + paid combined)
2007-03
Highrise CRM launches publicly, expanding into customer relationship management
2009
Sortfolio launches: web designer directory for small businesses
2010-03
'Rework' book published by Jason Fried and DHH. Becomes NYT bestseller, sells over 1 million copies worldwide.
2013
Over 1 million businesses using 37signals products. 'Remote: Office Not Required' book published.
2014-02
Company renames from 37signals to Basecamp to focus entirely on flagship product. Highrise spun off as independent company.
2014
Ta-da List, Writeboard, Backpack, and Sortfolio sunsetted as part of single-product focus
2018
'It Doesn't Have to Be Crazy at Work' book published, advocating for calm company culture
2019
'Shape Up' published as free online book detailing their 6-week development cycle methodology
2020-06
HEY email service launches. Apple threatens to remove iOS app over in-app purchase dispute, creating major public controversy that generates massive awareness.
2021
3.5 million+ registered accounts across products. Reported 100M+ annual revenue (unconfirmed by company).
2022-05
Company reverts name from Basecamp back to 37signals to reflect multi-product future
2022
Basecamp introduces simplified flat-rate pricing: $299/month unlimited users, rejecting per-seat model
2023
37signals begins experimenting with paid marketing for the first time in 25 years of operation
2024-01
ONCE product line launches with Campfire as first product: one-time purchase ($299) self-hosted group chat, challenging the SaaS subscription model they pioneered.
Distribution
Growth Story
Target Audience
Small businesses and teams (3-500 employees) who need simple, all-in-one project management and internal communication tools without enterprise complexity
Problem Solved
Small teams drown in scattered communication across email, chat, spreadsheets, and meetings. 37signals provides simple all-in-one tools that centralize project work, communication, and file sharing so nothing slips through the cracks.