ScalingEmerging Pattern
Add management roles before you think you need them - waiting reveals missed work
Founders only see the top 5% of management work that needs doing. When you finally hire a manager, you discover 95% of work wasn't getting done because there was no point person. If you think you might need a manager, you definitely do.
When to use
When you're overwhelmed and considering whether it's time to hire a manager.
Don't do this
Waiting until you're absolutely certain you need management, by which time critical work has been neglected for months.
2 Founders Who Did This
1
Cash Appby Ayo Omojola
Realized during hyper-scaling that trying productivity hacks was wrong - the right answer was to replace himself everywhere as early as possible
Result:Freed capacity to think through areas of leverage while the organization could run without him in the room
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Personaby Rick Song
First business hire was Christie Kim with experience leading people at multiple startups, setting direction for sales, marketing, and customer success
Result:Having experienced foundation-setter in unfamiliar function prevented building on shaky ground; Kim is still with company years later
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