ScalingEmerging Pattern

Build separate onboarding for managers to prevent importing prior company behaviors

Q: How many founders have validated "build separate onboarding for managers to prevent importing prior company behaviors"?

1 founder has proven this pattern works. Examples include Claire Hughes Johnson (Stripe).

Managers have outsized influence on their teams and naturally bring behaviors from previous roles. Creating distinct leadership onboarding ensures they understand and operate by your company's principles rather than defaulting to what worked elsewhere.

When to use

When hiring managers from other companies; when scaling past 50 employees

Don't do this

Assuming managers will naturally absorb company culture through osmosis; treating manager onboarding the same as individual contributor onboarding

1 Founder Who Did This

Stripeby Claire Hughes Johnson

Created a different onboarding program for new leaders specifically focused on how Stripe operates based on their principles

Result:Managers quickly align with company principles rather than defaulting to prior role behaviors

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