Product StrategyEmerging Pattern
Package services to address customer's end goal, not just deliverable
Instead of selling individual deliverables, bundle them into packages that solve the complete customer objective. This increases perceived value and average deal size by framing the offer around outcomes rather than outputs.
When to use
When running a service business stuck at a revenue ceiling due to low transaction value. Works especially well when customers need multiple related deliverables to achieve their goal.
Don't do this
Selling piecemeal deliverables that leave customers to figure out the rest of the solution themselves, limiting deal size and creating friction.
1 Founder Who Did This
1
Productized Video Service (B2B SaaS)by Scott
Repackaged from 'one video, any length, flat fee' to bundles of videos reformatted for multiple platforms plus retargeting ad setup
Result:Broke through $12K/month revenue ceiling, scaling to $50K/month as AOV increased from $500 to $3K-$12K
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