Product StrategyEmerging Pattern

Package services to address customer's end goal, not just deliverable

Instead of selling individual deliverables, bundle them into packages that solve the complete customer objective. This increases perceived value and average deal size by framing the offer around outcomes rather than outputs.

When to use

When running a service business stuck at a revenue ceiling due to low transaction value. Works especially well when customers need multiple related deliverables to achieve their goal.

Don't do this

Selling piecemeal deliverables that leave customers to figure out the rest of the solution themselves, limiting deal size and creating friction.

1 Founder Who Did This

1
Productized Video Service (B2B SaaS)by Scott

Repackaged from 'one video, any length, flat fee' to bundles of videos reformatted for multiple platforms plus retargeting ad setup

Result:Broke through $12K/month revenue ceiling, scaling to $50K/month as AOV increased from $500 to $3K-$12K
Read full story →