Launch with freemium model to lower barrier to entry and build large user base
Insight from Mitul Makadia
When to use
When making product scope and feature decisions
Don't do this
Over-engineering or adding unnecessary complexity
5 Founders Who Did This
Launched free game with daily shop selling cosmetic skins and ability purchases, achieving $1.50 ARPPU
Launched JotForm as a completely free product in February 2006 and kept it free for an entire year, building a base of 20,000 users before introducing a paid tier in 2007.
Structures portfolio with free products (directories, some tools) that lower barrier to entry and build large user base, while premium products (Unicorn Platform, SEO Bot) generate revenue. Free tools funnel users to paid ones
Launched with completely free core banking (no monthly fees, no minimums, no overdraft fees) to lower barrier to entry. Monetized through interchange, deposit interest, and FX fees. Only later introduced premium tiers ($35-$350/month) for advanced workflow features.
Released Starter Kit Lite as open-source on GitHub, offered free tier with 120 credits, and sold Pro Starter Kit commercially