Product StrategyEmerging Pattern
Design for the least tech-savvy user in your target market, not the most advanced
Insight from Kevin Wagstaff
When to use
When making product scope and feature decisions
Don't do this
Over-engineering or adding unnecessary complexity
2 Founders Who Did This
1
Canvaby Cameron Adams
Designed for the least tech-savvy user, not professional designers. Three months of prototyping with Double Diamond methodology focused on making complex design tools feel intuitive to complete beginners.
Result:Onboarding completion within one minute, enabling rapid user activation and word-of-mouth growth
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GoProposalby James Ashford
Designed the pricing interface so the least tech-savvy, most junior accountant could price and close deals within 15 minutes, hiding complex pricing methodology behind simple menus
Result:Eliminated dependency on senior partners for pricing, enabling firms to scale sales across entire teams
Read full story →