Product StrategyEmerging Pattern

Design for the least tech-savvy user in your target market, not the most advanced

Insight from Kevin Wagstaff

When to use

When making product scope and feature decisions

Don't do this

Over-engineering or adding unnecessary complexity

2 Founders Who Did This

1
Canvaby Cameron Adams

Designed for the least tech-savvy user, not professional designers. Three months of prototyping with Double Diamond methodology focused on making complex design tools feel intuitive to complete beginners.

Result:Onboarding completion within one minute, enabling rapid user activation and word-of-mouth growth
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2
GoProposalby James Ashford

Designed the pricing interface so the least tech-savvy, most junior accountant could price and close deals within 15 minutes, hiding complex pricing methodology behind simple menus

Result:Eliminated dependency on senior partners for pricing, enabling firms to scale sales across entire teams
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