How many founders have validated "start new sales hires in support queue before letting them sell"?

1 founder has proven this pattern works. Examples include Stephanie Berner (Atlassian).

OnboardingEmerging Pattern

Start new sales hires in support queue before letting them sell

First month in customer support builds deep product knowledge and cross-functional relationships.

When onboarding your first sales hire

Rushing new sales hire to start closing deals immediately

Atlassianby Stephanie Berner

Starts new sales hires in the customer support queue before letting them sell to build product knowledge and customer empathy

Result:Sales hires develop deeper product understanding and customer empathy before engaging in sales conversations