Market SelectionProven Pattern

Target the "Fortune 5 million" (small businesses with 3-500 employees) rather than consumers or enterprises

Insight from David Heinemeier Hansson

When to use

When choosing your target market for a B2B SaaS product and you want sustainable revenue without enterprise sales cycles or consumer-scale marketing budgets.

Don't do this

Chasing either consumer markets (requires millions of users for meaningful revenue) or enterprise deals (requires long sales cycles, heavy customization, and big teams to close).

5 Founders Who Did This

1
37signalsby David Heinemeier Hansson

Target the "Fortune 5 million" (small businesses with 3-500 employees) rather than consumers or enterprises

Result:Results not specified in source
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2
Weightleyby Joe

Targeted small restaurants priced out by OpenTable and Yelp's hundreds-per-month fees plus per-reservation charges. Offered flat $100/month pricing accessible to small businesses.

Result:Grew to 700 paying customers (15,000 total trials) by serving the Fortune 5 million segment ignored by enterprise players.
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3
Basecampby David Heinemeier Hansson

Targeted the 'Fortune 5,000,000' (small businesses with 3-500 employees) rather than the Fortune 500 or consumers. Used flat-rate pricing ($12-$149/month) instead of per-seat to align with small team needs.

Result:Grew to over 2 million customer accounts. Adding ~6,000 new company accounts per week by 2014. Eliminated need for enterprise sales team.
4
Gustoby Josh Reeves

Chose to target the 'Fortune 5 million' (broad SMBs) instead of just YC startups despite having easy network access to tech companies

Result:Built a $9.5B company serving 400,000+ SMBs across all industries, not limited to tech startups
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5
Basecampby Jason Fried

Deliberately targeted small businesses with 3-500 employees, capping pricing at $299/month unlimited. Refused enterprise customers entirely.

Result:Highly profitable with tens of thousands of paying customers while competitors with millions of users lost money. Over 100,000 customers and profitable for 25 years