Lesson learned: trying to serve everyone means resonating with no one - narrow ICP is critical for clear messaging and better conversions
Insight from Romàn Czerny
When to use
When defining your target market or crafting marketing messaging, especially if you're seeing low conversion rates or getting mixed feedback from prospects with very different needs.
Don't do this
Building a product or writing copy that tries to appeal to 'anyone who might benefit' - this dilutes your value proposition and makes it harder for ideal customers to recognize you're solving their specific problem.
3 Founders Who Did This
Embraced being 'not for everyone' as their biggest advantage, zeroing in on specific salon/spa segment and saying no to adjacent markets
Identified ICP as CTOs at small SaaS companies who understand in-house email integration complexity. Narrowed from broad developer audience to specific technical decision-makers evaluating build-vs-buy.
Tried to serve all college students when only diet-focused students cared. Built for everyone instead of narrowing to enthusiasts first