Founder MindsetEmerging Pattern

Deliver criticism immediately, in private, and focused on behavior not character

Q: How many founders have validated "deliver criticism immediately, in private, and focused on behavior not character"?

1 founder has proven this pattern works. Examples include Kim Scott (Candor Inc).

Critical feedback loses effectiveness when delayed. The HHIPP framework: feedback should be Humble, Helpful, Immediate, In Person (private for criticism, public for praise), and not Personalized. Saying 'you sounded stupid when you said um' is actionable; 'you're stupid' is an attack on character.

When to use

Any time you need to give corrective feedback to a team member

Don't do this

Saving up feedback for formal reviews, giving criticism publicly, or attacking the person's character rather than specific behaviors

1 Founder Who Did This

Candor Incby Kim Scott

Sheryl Sandberg gave feedback immediately after a presentation, pulled Kim aside privately, and focused on specific behavior ('you said um a lot') rather than character

Result:Kim worked with a speaking coach and fixed the problem - something that wouldn't have happened if the feedback had been delayed, public, or personal

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