Intentional engagement builds community: thoughtful comments, DM replies, become active member
Insight from Romàn Czerny
When to use
When building presence on social platforms or communities where your target users gather, especially in early stages before you have organic reach or brand recognition.
Don't do this
Broadcasting promotional content without genuine participation, or treating community engagement as a one-way marketing channel rather than relationship building.
9 Founders Who Did This
Spent hours going through social media posts about anxiety and panic attacks, writing genuinely helpful comments that answered questions from Rooted's lessons, then naturally linking back to the app
Spent weeks being helpful in comments - gave tips on earning credit card points, answered questions, provided value related to product domain. Built credibility as knowledgeable community member before ever mentioning SaveWise.
Personally answered every social media comment, every customer care email, and wrote all website copy for years
Found people who inspired him on Twitter and genuinely interacted with their content rather than broadcasting product updates
Built 17,000+ member Sales Automation Family Facebook group, hosted exclusive webinars with industry authorities like Aaron Ross and Rand Fishkin, used community as primary feedback channel and growth engine
Built a 30K+ member leadership Slack community through intentional engagement, manual application review, Code of Conduct, and letting members self-organize channels and tools
Prescribes and practiced 'Reply Guy' strategy: identify 10-15 key creators, leave thoughtful comments on their posts for 90 days, use DMs to give free value while asking for advice
Maintained intentional LinkedIn engagement with thoughtful posts about sales tactics and growth strategies, building community presence as both content marketing and lead generation
Left 100+ comments per day on posts where ideal clients (AI/crypto founders) hung out, building familiarity before they needed services