DistributionEmerging Pattern

Celebrate customer milestones to build lasting brand loyalty

Send acknowledgment when customers hit milestones.

When to use

When building customer relationships

Don't do this

Only engaging when selling

1 Founder Who Did This

1
Stripeby Cristina Cordova

Sent thank-you cards, gifts, and cupcakes to celebrate customer milestones

Result:Built lasting brand loyalty and personal relationships with key partners
Read full story →