DistributionEmerging Pattern
Celebrate customer milestones to build lasting brand loyalty
Send acknowledgment when customers hit milestones.
When to use
When building customer relationships
Don't do this
Only engaging when selling
1 Founder Who Did This
1
Stripeby Cristina Cordova
Sent thank-you cards, gifts, and cupcakes to celebrate customer milestones
Result:Built lasting brand loyalty and personal relationships with key partners
Read full story →