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HubHaus: Co-Living Startup That Failed When Pandemic Destroyed PMF

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TL;DR: HubHaus provided affordable co-living by renting large properties and matching roommates, offering below-market rates per room. Founded in 2016, they had real PMF before COVID - when 40-60% of tenants left within months as remote work made expensive California co-living unnecessary. They failed to raise a Series B because the WeWork IPO disaster made investors wary of all co-living/co-working companies. Their competitors Bungalow ($96M) and Common ($130M) survived only because they had raised more capital. HubHaus made dubious decisions during its decline - not paying landlords, stopping utility payments, and cutting services while still collecting fees.

Key Insights

  • External shocks can destroy product-market fit overnight - HubHaus had PMF until COVID eliminated demand for co-living
  • Category-adjacent failures (WeWork IPO fiasco) can poison fundraising for your startup even with strong metrics
  • Thin-margin startups relying on hyper-growth are not self-sustaining and can't survive market pauses
  • Graceful failures preserve networks; dishonest wind-downs burn bridges for future ventures

Actionable Takeaways

  • Plan for worst-case scenarios with stakeholder wind-down communication
  • Stay lean with flexible contracts so costs can be trimmed quickly without drama
  • Communicate truthfully with stakeholders during crises - lies destroy trust permanently

Principles Validated (2)